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Maintenance & Support

CCTV AMC

A camera that has quietly stopped recording is worse than no camera, because you only find out when you need the footage. CCTV AMC gives your system scheduled inspections, so faults are caught early and the recorder is checked before an incident rather than after it.

CCTV technician inspecting and maintaining a surveillance camera

What Aghanya Technologies provides

  • Inspection of CCTV cameras for position, focus, damage and picture quality.
  • DVR/NVR maintenance, including checks that footage is being recorded and can be played back.
  • Checks on camera connectivity, power supply and cabling.
  • Fault diagnosis when a camera, recorder or cable run stops working.

The problem it solves: A camera that has stopped recording looks no different until you need its footage.

What is included

  • Scheduled inspection visits
  • DVR/NVR maintenance and health checks
  • Recording and playback checks
  • Camera connectivity checks
  • Power supply and cabling inspection
  • Fault diagnosis and preventive maintenance

Where it is used

  • Offices and shops with several cameras
  • Warehouses and workshops with outdoor cameras
  • Schools and institutions with a central recorder
  • Gated communities with entrance and perimeter cameras

What you gain

  • Faults found before footage is lost
  • Cameras and recorder checked together
  • One contact for CCTV upkeep

How we do it

  1. Step 1

    Survey the system

    We note your cameras, recorder and cable routes, and where each one is.

  2. Step 2

    Agree the plan

    We agree what is covered and how often we visit, based on the size of your system.

  3. Step 3

    Inspect and test

    On each visit we check the cameras, the recorder, recorded footage, connections and power.

  4. Step 4

    Diagnose and advise

    We fix the faults we find and explain anything that needs a repair or replacement decision.

Frequently asked questions

What does CCTV AMC include?

Scheduled inspection of cameras and the DVR/NVR, recording and playback checks, connectivity, power and cabling checks, and fault diagnosis. The exact scope is agreed with you.

Do you check that footage is actually being recorded?

Yes. Recording and playback checks are part of the service, so you know the recorder is doing its job before you need it.

Can you maintain a system you did not install?

Often yes. Tell us what you have and we will advise after understanding the setup.

Are replacement cameras or parts included?

That depends on the agreement we make with you. We do not assume that parts or replacements are included, and we explain what is and is not covered up front.

How often will you visit?

The visit schedule is agreed with you and depends on the size and needs of your system. We do not fix a standard frequency in advance.

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